Return and Refund Policy

OUR RETURN POLICY

You have 14 days from your delivery date to return an item for a refund.
We recommend that your return is sent back within 7 days of receipt to ensure the parcel arrives at the original location in time.
Items should be returned unworn and undamaged and the original packaging included.

RECEIVING YOUR REFUND

Once your return has been received and processed, your refund can take up to 10 business days and will be issued via the original payment method, excluding the delivery cost.

Please note, we do not offer refunds for the shipping cost of your order.

Refund not available on items on sale.

PRIVACY NOTE

Please have a look at our privacy policy on our ecommerce website www.francescorusso.fr